SmartHub Account Access
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Notice to all members
April 1, 2018

After much consideration and analysis of your cooperative’s financial condition, your Ozark Electric Cooperative directors and management have made the decision that due to increased power costs being passed down from our transmission cooperative, KAMO Power, a rate adjustment is necessary and will go into effect with all billing rendered after April 1, 2018. With the new rate schedule, a single-phase residential member, using 1,250 kWh per month, will experience less than a $9 increase (6.25%) on their monthly bill. Following is a breakdown of each upcoming rate component change and the last time each was adjusted :

• Availability Charge - First increase since April 1, 2016, two years ago.

• Energy Usage Charge - First increase since April 1, 2016, two years ago

• Security Lights - No change. The last adjustment was 12 years ago on April 1, 2006.

As a member of Ozark Electric Cooperative, you can be assured that your directors and management try to maintain rates for as long as possible before making an adjustment and will continue to make every effort to provide you with the most reliable electric service at the lowest possible rates. Reliability, affordable rates, and maintaining the financial stability of your Cooperative will remain our top priorities as we face future rate adjustment decisions.

Have you checked out our SmartHub mobile and Web app?
Access this powerful tool for managing your electricity usage.

Did you know that as a cooperative member, you can easily connect to your Ozark Electric account anytime and anywhere via a variety of internet devices through our SmartHub mobile and Web app? With the SmartHub app, you can:

   • Check your electricity usage.

   • Pay your bill.

   • Contact our office.

   • Report a service interruption.

   • Check Ozark Electric’s news feed.

With SmartHub, the power of data is in your hands through convenient account management and detailed usage information. SmartHub delivers accurate, timely account information and allows you to make payments in a secure environment with the touch of a button, right from your mobile device or on your PC. The two-way communication available with SmartHub allows you to notify us of account and service issues while providing us a way to let you know about special offers, programs, events, and more.

To scan and download the SmartHub mobile app, just click on the menu item above labeled “My Account” then click on “Mobile Apps”. Or you can access SmartHub through our Web page; just click on the icon link at the top right of this page.

Why not check out Ozark Electric’s SmartHub mobile and Web app today? We think you’ll be happy with this more convenient and timely way to manage your electricity account.

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