• Before electric service is connected a credit check is made to determine if a security deposit will be required.
• A satisfactory letter of credit from the applicants’ previous electric utility may be considered in lieu of a credit check.
• Based on the credit risk of the applicant the deposit amount will be $350.00, $175.00 or $0.00.
• When an account is closed, the Cooperative shall apply any deposit to the amount owed or refund if nothing is owed.

Billing Questions
Questions concerning your electric bill should be directed to the Billing Department at (417) 466-2144 or between 7:30 a.m. and 4:30 p.m. Monday through Friday.

Please notify us of address or telephone number changes.
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